Whether you have a question about a listing, want to report a problem, or are interested in submitting or promoting your own group, this page covers the best way to reach us depending on what you need. We've organized this page by inquiry type below, since the fastest path to an answer usually depends on what you're actually trying to do — a quick question, a report, or a business inquiry each have a slightly different best route.
The fastest way to reach us for most questions is WhatsApp:
WhatsApp works well for quick questions — checking on a submission you've already sent, asking about a specific category, or flagging something that needs urgent attention. For anything that requires documentation, like a detailed report or a business inquiry, email tends to work better so nothing gets lost in a chat thread. When messaging us on WhatsApp, a short, specific message tends to get a faster response than a long, open-ended one — mentioning the listing name or category upfront, for example, saves a round of back-and-forth before we can actually help.
Email: abuse@groupverse.co.in
Email is the right channel for anything that benefits from a bit more detail or a written record — reporting a problematic listing, appealing a rejected submission, or asking a question about our policies. When emailing, it helps to include the specific group name or listing URL you're referring to, along with a brief description of the issue or question, so we can respond more quickly and accurately without needing to follow up for basic details first.
Groupverse handles a range of inquiries, and a few of them have dedicated pages or processes that may get you an answer faster than a direct message:
If you're an admin looking to list your own community, use the "Submit Group" button on the homepage rather than contacting us directly — this routes your submission into our standard review queue and is generally faster than a manual request over WhatsApp or email. See our submission guide for details on what information we need.
If you've come across a listing that seems misleading, inactive, or in violation of our guidelines, the flag icon on the listing itself is the quickest way to report it, since it routes directly into our review system with the listing's details already attached. If you'd prefer to email instead, include the listing name or URL and a short description of the issue.
For questions about featured or sponsored listings, see our advertising page for current options and pricing, or reach out by email with "Advertising" in the subject line so your message reaches the right person more quickly.
Journalists or researchers looking for information about Groupverse are welcome to reach out by email — please include a brief description of your outlet or project and your specific request, and allow a few extra days for a response given the smaller team handling these inquiries. For statistics or general background about how the directory is organized, our directory guide may already answer some of the more common questions we receive from press and research contacts.
A number of common questions are already answered on the site, and checking these first can often get you a faster answer than waiting for a reply. Since our team is relatively small, we've tried to document the most frequently asked questions directly on the relevant pages rather than requiring everyone to contact us individually for the same information:
We aim to respond to WhatsApp messages and emails within a reasonable timeframe, though response times can vary depending on message volume and the nature of your inquiry. Reports of urgent or harmful content are generally prioritized over general questions or business inquiries, so if you're flagging something that needs immediate attention, using the flag icon on the specific listing alongside your message will help it get reviewed faster. For submission-related questions, keep in mind that new listings go through a manual review process, so a submission not yet appearing on the site doesn't necessarily mean anything has gone wrong — it may simply still be in the review queue.
Groupverse operates as an online-only directory without a public physical office, so all contact happens through the WhatsApp number and email address listed on this page rather than in person. Our team primarily operates within Indian business hours, so messages sent outside of typical daytime hours in India may not receive a response until the next business day. During high-volume periods, such as shortly after a new regional category launches or during major festival seasons when submission volume tends to spike, response times may run slightly longer than usual — we appreciate your patience during those windows.
Because Groupverse is a directory rather than the operator of any listed group, our team can help with issues related to a listing itself — incorrect information, a broken invite link, or a listing that appears to violate our guidelines — but we can't moderate conversations, resolve disputes, or take action inside a third-party WhatsApp group or Telegram channel once you've joined it. For issues that occur within a group after joining, the group's own admins are generally the right first point of contact, with WhatsApp's or Telegram's own reporting tools as a further option if needed. Our disclaimer covers this distinction in more detail.